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- TR101 INTRODUCTION TO TOURISM - 3
credit hours
- Is designed as an introduction to the travel and tourism industry. Each major component
of the travel business will be examined in detail, so as to provide the student with a
useful overview of both the scope of the industry and its many career opportunities.
- TR102 TRAVEL/TOURISM II - 3 credit hours
- Is based upon the Travel Career Development program designed by the Institute of
Certified Travel Agents. The following topics will be examined: The Travel Product,
Selling Travel, Office Policies and Procedures and How Travel Agencies Function. The
student will be required to complete the ICTA Proficiency Exam, given at the end of the
semester.
- TR105 KANSAS HISTORY
AND TOURISM - 2 credit hours
- This course is designed to familiarize Travel/Tourism students with the rich history of
Kansas--both natural and man-made--and with the roles played by local geology,
paleontology, archaeology, and history in telling the Kansas story. A second purpose of
the course is to examine the "tourist landscape" of historic Kansas today, both
in terms of the effective interpretation of historic sites and the successful marketing of
local history as a significant travel product throughout the state.
- TR110 AUTOMATION TRAINING: VIASINC -
3 credit hours
- Is founded upon computer software specifically designed to help agency/airline students
teach themselves to use the major airline reservation systems. Working on a business
computer, students progress through course materials that provide comprehensive
instruction in the operation of System One/Amadeus computer language.
- TR111 AGENCY OPERATIONS - 3 credit hours
- Is designed to provide the student with other aspects of the travel industry. The course
will focus on two fields of study: corporate and leisure travel and cruises.
- TR112 PRODUCT KNOWLEDGE - 3
credit hours
- Is designed to prepare the travel tourism student for career positions within the travel
industry. A thorough knowledge of ticketing is one of many important requirements needed
to work for travel agencies and airlines today. The travel sales agent needs to be
familiar with ticketing methods--manual and automated.
- TR115 TRAVEL GEOGRAPHY - 3 credit hours
- Is targeted to those who sell, or who plan to sell "places." Fewer subjects
are as colorful, fascinating, and diverse as travel geography. The course is an
educational journey across the country and around the world.
- TR116 DIMENSIONS IN
TOUR PLANNING AND ESCORTING - 3 credit hours
- Is designed to familiarize the tourism student with the basic knowledge of planning,
researching, organizing, pricing, and escorting all types of tours. The class will take a
minimum of one trip during the semester. The additional cost will be assumed by each class
member.
- TR124 HOSPITALITY INDUSTRY TRAINING - 3 credit hours
- This course covers every fact of training personnel in new or established hospitality
operations. From interviewing skills to creating performance reviews, students will
learn effective training tactics.
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- TR125A
HOSPITALITY AND TRAVEL MARKETING - 3 credit hours
- This course is designed to provide students basic knowledge and practical experience
which will enable them to develop strategic marketing plans for hotel/motel properties.
- TR126
CONVENTION MANAGEMENT AND SERVICES - 3 credit hours
- This AH & MA course is designed to introduce future meeting planners, travel agents,
and hotel personnel to the basic elements of successful conferences and meetings. Included
are all phases of planning, managing, and servicing meetings and conventions.
- TR127 HUMAN RESOURCE
MANAGEMENT - 3 credit hours
- The student is provided a comprehensive introduction to the area of business known as
human resource management or personnel administration. The primary focus is upon small to
medium size organizations. Students are introduced to the topics of job descriptions, the
hiring process, legal issues , compensation, evaluation, the development of personnel, and
the administrative issues related to the management of human resources. (Dual listed with
Business.)
- TR128 HOSPITALITY SALES - 3
credit hours
- To provide an overview of hospitality sales and advertising so the student develops a
working knowledge in these areas.
- TR129 GUEST SERVICES - 3 credit
hours
- To expose students to the needs and expectations of guests. We will discuss:
assertive training; the spirit of hospitality; the art of fine dining; dressing
for success;
telephone training; ethics; napkin art; sexual harassment; time management; and workplace
ethics.
- TR150 INTRODUCTION TO
HOSPITALITY MANAGEMENT - 3 credit hours
- Provides a basic understanding of the lodging and food service industry by tracing the
industry's growth and development, reviewing the organization of hotel and food and
beverage operations, and by focusing on industry opportunity and future trends.
- TR151 FRONT DESK
AUTOMATION - 3 credit hours
- Presents a systematic approach to front office procedures by detailing the flow of
business through a hotel beginning with the reservation process and ending with billing
and collection procedures. The course also places front office procedures within the
context of the overall operation of a hotel and examines front office management, the
process of handling complaints and concerns regarding hotel safety and security.
- TR152 FOOD & BEVERAGE
MANAGEMENT - 3 credit hours
- Provides a basic understanding of the principles of food production and service
management for any size operation. Sanitation, menu planning, purchasing, storage and food
and beverage management will be covered.
- TR153 OPERATIONS
MANAGEMENT - 3 credit hours
- This Operations Management course presents a systematic approach to managing
housekeeping operations in the hospitality industry. It will also provide hospitality
managers and student with information they will need to know to manage the physical plant
of a hotel or restaurant and work effectively with the engineering and maintenance
department.
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- TR155 SWIMMING POOL AND SPA
MANAGEMENT - 2 credit hours
- Designed for recreational management students and others desiring a background in the
management of public and private swimming pools and hot tubs (spas). The course will
stress such areas as pool and spa design; water quality; water chemistry, testing, and
balancing ; filtration systems; efficient energy management; water safety; risk
management, legal ramifications of pool and spa management, and proper record keeping; and
management of personnel. The course will be taught by lecture, class discussion,
demonstration, and field trips to area pool and spa facilities.
- TR160 HOSPITALITY LAW- 3
credit hours
- This course is designed to provide students with a basic understanding of international
hotel management. This course also discusses the major laws that impact the hotel's
general operations and relations with it s employees.
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- TR164 RESORT MANAGEMENT - 3 credit hours
- Offers a complete approach to the operation of resort properties. Beginning with
historical development, details are presented in planning, development, financial
investment management and marketing that deal with the unique nature of resort business.
The course also examines the future and the impact of the condominium concept, time
sharing, technological change and the increased cost of energy and transportation.
- TR166 INTRODUCTION TO RECREATION -
3 credit hours
- This course is designed to provide a full overview of all aspects of leisure including
basic concepts, definitions, fundamentals and terms; the organization and delivery of
leisure services; and critical professional trends, issues and future perspectives. The
purpose of the course is to assist in the preparation of individuals seeking professional
careers in the leisure service field. Contemporary and up-to-date facts, statistics and
supporting documentation concerning leisure in the United States & Canada will be
presented.
- TR170 SERVICE QUALITY
MANAGEMENT
- An integrative course intended to draw together the several disciplines on which
hospitality administration is based. Examines the relationship between service quality
management and financial performance; evaluation issues; and operational reality through
field observation with the aim of decreasing guest defection, increasing market share,
improving operational decisions, and strategic thinking.
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- TR205 HOTEL/MOTEL RESTAURANT
MANAGEMENT
- This course is designed as an introduction into the field of hotel/motel restaurant
management. Each major area of the hotel/motel restaurant industry will be examined and
studied. the front office management area will be studied in great detail. Reservation
systems will be explored. The accounting system used to handle credit cards will be
examined and students will work with that aspect.
- TR209 RESERVATIONS
AUTOMATION - 2 credit hours
- Viasinc's training program is founded upon computer software specifically designed to
help tourism and hospitality students teach themselves to use the major reservation
systems. Working on a business computer, students progress through course materials that
provide comprehensive instruction in the operation of the Marriott Automated Reservation
System for Hotel accommodations, or MARSHA. MARSHA has been chosen because Marriott is an
industry leader, with hundreds of installations worldwide.
- TR220
COOPERATIVE EDUCATION INTERNSHIP - 1-6 credit hours
- Enhances the academic background of the student with a curriculum related on-the-job
work experience. These internships may be completed by working while attending school, by
working off campus for a semester (alternate coop), or by working during the summer.
College personnel will assist in matching employers and students in this program which is
committed to the growth of the student. Cooperative Education is a valued partnership
between employers, students, and educators.
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