Retention Specialist

Cloud is fortunate to have an Academic Retention Specialist whose primary job is to help students be successful.

Faculty Referral system: We have an online referral for faculty to complete when students are doing poorly. Once completed the referral comes directly to the Retention Specialists email. The Retention Specialist then makes the contact and then responds to the instructor who reported the problem. Copies of referrals are placed in the students’ advising files, so we are sharing information with the student’s advisor.

Academic Probation: students may go on academic probation for two reasons

• students fail to meet the minimum GPA requirements
• students complete less than 50% of their enrolled credit hours.

Students who are placed on academic probation are required to enroll in a one hour course called Personal Assessment.

Personal Assessment requires each student to meet weekly, one on one with the Retention Specialist. During these weekly appointments, students review their current academic progress with grade and attendance checks for each class. Students set GPA goals for their semester. If students show up to their Assessment appointments, then this is a good indication they are also attending their other classes.